Copiers
Printers
Scanners
Multifunction machines
Software Solutions
Wide Format
Fax
Artel Communications Ltd., established in 1985, is a privately owned business founded by Roger Pond-Jones and Simon Rumsey. The company's philosophy has always been, and continues to be, committed to providing our customers with an excellent, all-round service.
Artel's success is based upon our business approach - we work to form strong long term business relationships with our customers, developing a precise understanding of their needs and offering valuable ongoing account management.
We are widely recognised as having the best standards of customer care in the industry.
With products supplied to your individual requirements and the assurance of knowledgeable advice, we aim to provide the support your business needs to maintain overall optimum efficiency and productivity.
In a fast changing and very competitive industry we have not only survived but managed to increase our customer base year after year. Our exceptionally high customer loyalty rate is proof of our ability to understand our customers’ requirements and most importantly continue to listen and take care of them. We supply and service throughout the UK, and as a result, we have won and retained many national contracts.
The office landscape has fundamentally changed with the advent of digital technology. The truly networked office is now a reality. In the workplace, users' interaction with the technology surrounding them is constantly evolving; and their expectations are continually changing and becoming more demanding.
At Artel we recognise that to be a leader in today's sophisticated marketplace our business approach must match our customers' greatest expectations and, thus, we must offer total document solutions.
Our full range of products, software solutions and professional business services are designed to work in combination to make our customers' businesses more productive, efficient and, ultimately, more profitable.
Finding the best solution for your company is paramount. At Artel we adopt a partnership approach to account management taking great care to reviewing and addressing both short and long term requirements.
Our long serving personnel have considerable experience and the skills required to identify solutions and explain how costs can be reduced through new technology.
Continuity is maintained throughout, from initial contact through installation, connectivity and operator training. We will continue to manage your account offering ongoing training for new staff, reviewing and responding to your changing requirements, keeping your costs and downtime to a minimum.